Your clients' technology, handled.
When a camera goes offline or the Wi-Fi drops, your clients call you. Now you have someone to call. Discreet, on-site tech support for the Palm Beach homes you already look after.
Call or Text 561-652-1200
Pre-Arrival Tech Check
Sample report for a seasonal home
- Wi-Fi and mesh networkFixed
- Security camerasOnline
- Smart locks and door accessTested
- Thermostats and water sensorsReporting
- TVs and streamingSigned in
The Calls You Shouldn't Have to Take
Your team is great with homes. Technology is a different trade.
Cameras offline
Owners check the app from New York and see nothing.
Wi-Fi down on arrival day
The first night back starts with a dead network.
Sensors not reporting
Water, temperature and lock alerts that never arrive.
TVs and streaming
Five remotes, lost passwords and a frustrated owner.
Three Ways I Help Your Clients
Clear prices. No surprises for you or your clients.
Best before season opens
Pre-Arrival Tech Check
$500 flat per home
Before owners return, I test and fix every connected system in the home.
- Up to 120 minutes on site
- Wi-Fi, cameras, locks, thermostats, sensors and TVs
- Written report to your team
All season
On-Call Support
$250 per hour
When something fails mid-season, call or text. Partner firms get priority scheduling.
- Priority scheduling for partners
- Works alongside your existing vendors
- One point of contact
After outages and storms
Post-Storm Tech Reset
$400 per home
After a power loss, I bring networks, cameras and smart systems back online.
- Up to 120 minutes on site
- Router and camera recovery
- Alert and sensor checks
- Photo report for the owner
Simple for Your Team
Call or text
Send the address and the issue.
I coordinate access
On your schedule, following your key and alarm procedures. Your staff can be on site.
You get the report
Your client knows you handled it.
Built So You Earn on Every Job
Option A
Resell It
I bill you at partner rates. You bill your client at yours. The service carries your name.
Option B
Refer It
I bill your client directly. You earn 15% of every job, every season.
No contract. No minimums. Start with one house.
Who You'll Work With
One Person. Every Visit.
I'm Ken Ducey Jr. I've spent 30 years in technology and finance. I founded and sold HamletHub, a network of 220 local news sites. Today I teach the AI lecture series at the Mandel Public Library in West Palm Beach.
I handle every visit myself. No rotating technicians. No strangers in your clients' homes.
Questions Firms Ask
Your way. I can meet your staff on site or follow your key and alarm procedures.
No. I work alongside them and call them in when hardware needs replacing.
No. I support and fix existing systems. Installs go to your licensed vendors.
Palm Beach, West Palm Beach, Manalapan, Palm Beach Gardens and Jupiter.
No. Try one house. Keep going if your client is happy.
Send Us One House
Have a client with a tech problem right now? Let me handle it, so you can see how I work.
Call or Text 561-652-1200